Positive: Professionalism, Quality, Responsiveness, Value
Working with The Bayshore Custom team was an absolute pleasure. They guided us through the whole design process, offered several options for finishes and kept us fully updated on timeline and status of our new build. We were so impressed with their professionalism, attention to quality and responsiveness throughout the whole process. We love our home. Thank you Shannon, Dave and Jeff!
I think it is rare that people who build a home would go back and do it all over again with the same company. However, I can say that if I were to build again I would definitely do it with Bayshore Custom Homes. We really enjoyed our design process with Shannon Mathews, the C.O.O. and senior designer. She was calm during chaos, laid back, reassuring when I got stressed, fun, and very knowledgable on their product and upgrades. Throughout the entire building process she was simply a text, email or phone call away never leaving us in the dark. As with any build there were issues and hold-ups along the way, but I always felt that we got straight forward communication from our builder. We were always filled-in on what to expect next and how much time things could take, which is all you can ask for during a process with so many moving parts. After closing, I can tell you that they will stand by their product at any expense. For example, we had some issues with plumbing during the warranty year after we moved in and Shannon went above and beyond to help us even when the issues were at the fault of and the responsibility of another party. Bayshore Custom Homes made it clear that their only concern was to make us happy with the service and product they provide and they came through in fixing our problems. When we had to do some repair work to the lanai doors and stucco, my favorite line from Shannon was, “This should look like the first day you moved in…like it has always been there. If it doesn’t let me know and I will get someone out there.” Both Dave Hill, the builder, and Shannon live right here in South Tampa. They care about their reputation and their community and are always gracious and kind. No home building process will go perfectly to plan, but I do believe that working with Bayshore Custom homes was a great decision on our part.
I personally know that building a new house is stressful and customers typically believe the the builder has complete control over the entire process. However, the builder relies on subcontractors and are at the mercy of the supply chain, local governing bodies and numerous other factors (even the weather!). I’ve been doing business with Bayshore Custom Homes and Dave Hill for over seven years. I know that he does whatever he can to build the best house for the customer, often times going above and beyond. I’ve had the opportunity to tour many new construction projects built by various builders and unfortunately, many that have been built and are continuing to be built are not of good quality. Whenever friends and acquaintances tell me that they’re building a new house, I always ask who the builder is. As a real estate professional, I always feel bad for people who’ve contracted with builders that I’m aware of, that do not build a good product. When I hear that they’re building with Bayshore Custom Homes, I feel a sense of relief. I know that they will get a great house because we have customers that come back to us for closings years after they’ve built their homes with Bayshore Custom Homes. Naturally, we ask if they’re enjoying their homes and it’s always a resounding “yes!” I also live in the community and frequently encounter past customers and consistently hear positive feedback. It’s unfortunate that you usually don’t see positive reviews and only see the few negative reviews (even if it’s unfair). If you plan to build a new house, I recommend you tour house built by Bayshore Custom Homes and compare it to those built by other builders.
Positive: Professionalism, Quality, Responsiveness, Value
We first came across bayshore right when Covid hit. Reluctant on building a custom home not knowing how the market was going to go, we took a chance and gambled and built a home with Bayshore and looking back nearly a year after closing, it was the best decision we made.
Being a custom build it is very hands on meaning you will go pick out finishes for every aspect of your home. This may seem intimidating for a first build or even a new build but Shannon the lead designer made our first build very fun and enjoyable. She went to every appointment with me to help pick out finishes she thought applied to my style (transitional/modern). I would get emails from Shannon late at night keeping us updated with every stage of the building process. We would meet up for walkthroughs and it was fun to see the process and our vision come to life.
Thank you Dave, Shannon, & Jeff and all the people behind the scenes at Bayshore who made our first build such a memorable experience.
Big shout out to Bayshore Custom Homes, it has has been an absolute pleasure working with Dave Hill while we search for the perfect lot. Thank you for your patience and flexibility!
I was looking for a builder to build our dream home. After sitting down with them and working on my plans they were more then helpful to get me through this process. Any concerns or questions were answered in a timely manner. I was completely satisfied with the construction of my dream home.
In 2014 we began our search for a custom home builder. We wanted the builder to create a unique home for us and not a cookie-cutter design. After meeting with three local builders we decided to go with Bayshore Custom Homes.
My husband and I are extremely pleased with our overall Bayshore Custom Home experience and highly recommend them to anyone who would like a beautiful custom home.
Shannon Matthews, the Interior Designer went above and beyond. She helped us in making selections for everything from colors, granite, tiles, hard wood floors, doors, stair design, lighting/plumbing fixtures, etc…
In conclusion, you will not be disappointed if you are as fortunate as us to work with Bayshore Custom Homes.
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